Paradigm Reinstatements – An Introduction

Paradigm Reinstatements is a specialist property reinstatement company, operating in the insurance fire & flood restoration sector. Restoring properties that have suffered water damage, flood damage or smoke and fire damage. Based in Central Scotland, the company chose the name “Paradigm” as they stand out in their field as having a new way of working with insurance loss adjusters and property owners. This ensures any owner that suffers from property damage is in safe experienced hands when it comes to reinstating water or fire damaged properties. As related services, they also carry out asbestos removal, leak detection and drainage services.

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The company was formed in 2013 by David Hunt and Colin Macdonald and together they have already dealt with over 2000 reinstatement projects and have helped manage insurance claims with most of the leading property insurance companies in the UK.

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David Hunt, Co-Owner/Director

David is an ex police officer with 15 years of service in Police Forces across the UK. His calm, steady and unfazeable character saw his career in the Police move, latterly, into Fire Arms armed response teams, bringing his cool head and clear thinking into play at times of crisis. David is the man to call when your world is falling apart within your damaged property. He takes control, calms things down, assesses the damage and gets the job done. 

After his distinguished career in the Police, David bought into a Franchise Business dealing in Fire and Flood Restoration. Here he learned his trade and built a reputation with clients who would recommend him to others by word of mouth. “However the Franchise rules meant I couldn’t do that” says David “We were only allowed to deal with jobs that were issued from the Franchise Head Office, so I began to feel like I was letting people down by saying I was not allowed help them. My hands were tied by the rules of my franchise”. So, in 2013, David decided to quit the franchise and go out on his own with a business acquaintance and friend; Colin Macdonald as partners.

So Paradigm Reinstatements was formed. Why ‘Paradigm’ as a name? “It means a new way of looking at things, a ‘paradigm shift’ if you like, in this industry” says David. “Building companies and property owners sometimes over-scope jobs and try to get claims past the Loss Adjusters." He continues “This means that loss Adjusters are always on the lookout for over-scoping. This can adversely affect the trust between claimants and insurance companies. Unfortunately honest claimants can get caught up in this mistrust and delays can result, causing distress. We, at Paradigm, do not over-scope however we are 100% thorough with reinstatements, so both insurance companies and property owners have come to trust Paradigm with property damage projects”.

 
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Colin MacDonald Co-Owner/Director

Colin is a highly experienced Insurance Company Loss Adjuster with over 15 years of experience in that professional role. Colin knows what insurance companies are looking for when claims are made against insurance policies. He knows the insurers attitudes to over-scoping a repair job and is wise to all the “tricks of the trade”. If you are a property owner making a claim against fire damage or water leak damage, it can be daunting, time consuming and frustrating to get your claim approved by the insurance company. This is when Colin’s expertise and connections come into play. He can help property owners to make fast and efficient claims to insurance companies in the format that is going to achieve a quick rubber stamp approval. Not only does Colin personally know how to talk the talk of insurance companies but he also personally knows many Loss Adjusters.

In return, Loss Adjusters know and trust Colin and David at Paradigm Reinstatements and they know they will carry out thorough and reliable inspections. With Paradigm Reinstatement’s excellent reputation increasing with both property and home owners as well as with insurance companies, both David and Colin’s business is thriving and expanding as demand for top quality reinstatements is out there and insurance companies give their trust to Colin and David.


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